Earn & Save
Earn and save with our Stefan Loyalty Program! Earn service dollars $ every time you spend in salon. You'll then enjoy these dollars as an exclusive discount with each visit! OR bank them up and SAVE even more.
Book in for a service worth $100 or more and start saving!
FAQ'S
Q: How long do my points last for?
A: Points are not accumulative. You must redeem points earned within 3 months, as they will expire after this period.
Q: What can I redeem my points on?
A: You can redeem points on full price Stefan services. Points are not redeemable on retail products.
Q: Who do I contact for any further questions?
A: Please don’t hesitate to contact us by emailing customercare@stefan.com.au.
Q: Can I transfer my points to another person?
A: No, your points are non-transferrable.
Q: Can I change my points for cash?
A: No, membership points or service dollars cannot be redeemed for cash.
Q: Can I cancel my membership?
A: Yes, you can cancel your Loyalty Program membership at any time in-salon with no fee. Please allow a 24-hour cancellation period.
Q: How do my points convert to Service Dollars?
- $100 = 10 points = $10 Service Dollars
- $150 = 15 points = $10 + 5 points
- $200 = 20 points = $20 Service Dollars
- $250 = 25 points = $20 + 5 points
- ETC
Q: How old do I have to be to sign up?
A: You must be 18 years or over to join the Stefan Loyalty Program.
Q: Are there any sign-up fees?
A: There are no fees involved in joining the Stefan Loyalty Program. You simply just need to spend a minimum of $100 in a single appointment to activate your account.
Q: How do I earn points?
A: Earning points is simple! All you have to do is spend over $100 on hair services and you will start earning.
Q: How do I find out how many points I have accumulated?
A: To check your loyalty points you via downloading the stefan app 'Account > Loyalty'. Or you can call our salons on 07 3480 0000 and we can look up your profile.
Q: How do I redeem my points?
A: You must redeem points earned at time of next appointment on hair services.