Shipping & Handling

*** Shipping Delays Due to Severe Weather ***

Due to the cyclone affecting our warehouse location, we are currently unable to dispatch orders. We anticipate resuming shipments from the week of March 10th.

We appreciate your patience and understanding during this time. If you have any questions about your order, please reach out to our team at customercare@stefan.com.au

Stay safe, and thank you for your support.

Dispatch

• Express Orders: Processed within 3 business day.
• Standard Orders: Processed within 5-7 business days.

 

Service	Cost
Domestic Standard Shipping	$12.90
Domestic Standard Shipping - Orders over $150	FREE
Domestic Express Shipping	$15.00
International	$50.00

  

Tracking

https://auspost.com.au/mypost/track/

We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from Australia Post to the local carrier in your country or air and ground transportation strikes or delays, nor any extra fees, customs or back end charges once the package has exited the United States.

Packages undeliverable by Australia Post and/or their international shipping partners will be cancelled and refunded once received and processed at our shipping hub.